The top 5 reasons why customers should not order an electric fireplace online:
1. Expert Guidance & Personalized Service
We offer in-person consultations where experienced staff can assess your specific needs, home layout, and recommend the best fireplace model. Our showroom is second to none! with over 15 electric fireplaces on display.
You can ask detailed questions and get immediate, tailored advice — which is hard to match online.
2. See Before You Buy
You can physically see, touch, and compare fireplace models in a showroom — getting a better sense of size, materials, flame quality, and build.
This can help avoid disappointment with a product that looks different in person than online.
3. Professional Installation and Service ( Local retailers will not install or service an online purchase )
We offer or coordinate certified installation and service, ensuring safety, code compliance, and warranty claims. We provide support to your contractor as well to provide a smooth installation process.
Online purchases may leave you on your own to find an installer — which can be risky and costly.
4. Local Support & Warranty Assistance
If issues arise, as a local business we can provide faster service, in-person troubleshooting and warranty assistance.
Online retailers may offer limited support, require return shipping, or delay resolution.
5. Support the Local Economy - We are a Family business
Buying locally supports small business owners, creates jobs, and keeps money circulating in your community. Don’t buy your electric fireplace from some guy in a basement from another state!
