Contact Us

From Beautiful Fireplaces and Inserts, to Log Sets, Doors, Mantels, and More, Penguin Fireplace, Inc. Has the Style and Price You’re Looking For.

Get in Touch

We are open Mon-Fri 9 AM to 4 PM Sat 10 AM to 2 PM and our helpful & friendly staff are standing by to assist you!

1520 N. 4th St San Jose, CA 95112

408.441.4680

gladys@penguinfireplace.com

We're Open :

Mon - Fri: 9:30 AM - 4 PM
Saturday & Sunday: Closed - Open by Appointments Only

Talk to Us We Are Here To Help

For questions, estimates, and appointments: Email or call our showroom at 408-441-4680.

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The top 5 reasons why customers should not order an electric fireplace online:

1. Expert Guidance & Personalized Service

We offer in-person consultations where experienced staff can assess your specific needs, home layout, and recommend the best fireplace model. Our showroom is second to none! with over 15 electric fireplaces on display.
You can ask detailed questions and get immediate, tailored advice — which is hard to match online.

2. See Before You Buy

You can physically see, touch, and compare fireplace models in a showroom — getting a better sense of size, materials, flame quality, and build.
This can help avoid disappointment with a product that looks different in person than online.

3. Professional Installation and Service ( Local retailers will not install or service an online purchase )

We offer or coordinate certified installation and service, ensuring safety, code compliance, and warranty claims. We provide support to your contractor as well to provide a smooth installation process.
Online purchases may leave you on your own to find an installer — which can be risky and costly.

4. Local Support & Warranty Assistance

If issues arise, as a local business we can provide faster service, in-person troubleshooting and warranty assistance.
Online retailers may offer limited support, require return shipping, or delay resolution.

5. Support the Local Economy - We are a Family business

Buying locally supports small business owners, creates jobs, and keeps money circulating in your community. Don’t buy your electric fireplace from some guy in a basement from another state!