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Penguin Fireplace, Inc. has supplied and serviced fireplaces and installations in the Bay Area and surrounding areas. Everything from traditional gas to wood burning fireplaces, electric fireplaces, outdoor fireplaces, and much more.
At Penguin Fireplace Inc, we are proud of our many years of experience in the fireplaces industry. We are family owned and operated since 2006. Efrain Osorio, the Owner/Founder of Penguin Fireplace, Inc., and his over twenty years of work experience in the fireplace installation world has qualified us to install all types of fireplaces.
Our friendly sales staff and professional installers are here for you from start to finish to help you pick out and install the perfect fireplace for your home or business, while meeting your timeline and budget.
Visit our San Jose fireplace showroom! Our showroom showcases the newest trends in fireplace designs. From traditional to contemporary – and is full of exciting ideas for all tastes. We are San Jose’s leading fireplace showroom for gas fireplaces, electric fireplaces, outdoor fireplaces, luxury fireplaces, and fireplace accessories.
We only contract qualified and WETT-certified fireplace installers and management to help our customers with their questions and needs. Our services include all aspects of the fireplace install from removing your existing unit, installing your new unit, gas line, electrical, reframe and drywall.
Penguin Fireplace, Inc. specializes in installing and servicing high-quality and energy efficient fireplaces that bring warmth and ambiance to any home.
Posted on Venkat ReddyTrustindex verifies that the original source of the review is Google. Big selection of Electric fireplaces along with gas ones. Friendly helpful staff. They made our purchase very easy.Posted on Shawn LuTrustindex verifies that the original source of the review is Google. Love this business, one of the few which focuses on doing honest work instead of just pushing to sell new unit, they came on site to diagnose the issue and fixed it on the spot. Thank you Sean and Ben!Posted on Vivienne WallaceTrustindex verifies that the original source of the review is Google. Very helpful and great follow up.Posted on Jane KwonTrustindex verifies that the original source of the review is Google. The customer service here is stellar! The employees are very knowledgable about the inventory and take time to answer your questions, offer explanations, and help you find what you want.Posted on sean foyTrustindex verifies that the original source of the review is Google. Verbal Promises Don't Match Actions Purchased a 72" electric fireplace from Penguin Fireplace after sales manager Gladys repeatedly assured us they would "stand by us if any issues arose" and emphasized their excellent customer service. When our contractor discovered a structural element preventing installation, we requested to exchange for a smaller size. Despite their verbal assurances, they: Initially refused any returns citing "no returns on special order items" When pressed, offered return with 50% restocking fee - higher than their own stated 35% policy Showed no willingness to honor their customer service promises when actually needed Yes, there was fine print about a 35% restocking fee (which we missed), but frankly, we would NEVER have agreed to such an outrageous fee if we'd seen it. We relied on their repeated verbal assurances about standing by customers. Instead, they charged MORE than even their unreasonable policy states and showed zero flexibility. Don't rely on their verbal assurances - read every word of fine print because their promises mean nothing, and their fees are outrageous.Posted on Christina CusellaTrustindex verifies that the original source of the review is Google. Love my fireplace❤️Posted on Joe NTrustindex verifies that the original source of the review is Google. We had our old gas fireplace replaced by Penguin, and they did a fantastic job. They also demoed some old built in cupboards around the fireplace. The result was a clean modern and very well finished fireplace and minimalist look. They also installed the TV, soundbar and in-wall conduits to route the wires.Very highly recommend !Posted on Uma SureshTrustindex verifies that the original source of the review is Google. Don't be fooled by the small size of their San Jose location. It has quite a few selections and all the sales people are very helpful. They are friendly, professional and provide honest answers to all the questions. Special shout out to Eric and Sean.) Delivery was made on time and the after sales support has been very good as well. We are very happy with the product, the price and the support. would highly recommend them for your electric fireplace needs.Posted on Rebecca ArnestyTrustindex verifies that the original source of the review is Google. I spoke with Sean and sent a photo, as requested, of my current fireplace insert. I was inquiring about a replacement. He emailed a week later saying he received my email but I've had no further response.Posted on Anna BagozziTrustindex verifies that the original source of the review is Google. Thank you to everyone on the team. Best fireplace company in all of the bay. Need to get some better shots of it , but here’s a quick snap, love it! Great to work with and awesome people.
Update your existing wood burning fireplace to a sleek new gas insert. Remodeling or New Construction? We carry inserts and fireplaces from all the major brands for all your needs.












We honor and remember those who served and sacrificed for our country.
We will resume normal business hours on the following business day.
Thank you, and we wish you a safe Memorial Day.